Return Policy
Thank you for choosing to shop on our pharmaceutical website. We are committed to providing you with high-quality medications and excellent service. To ensure your shopping experience is enjoyable, we have established the following return policy.
1. Return Conditions
- We accept returns of unopened or unused medications within 30 days of receipt.
- To return a product, you must retain the original packaging and labels.
- Due to the special nature of medications, we cannot accept returns once the packaging is opened or the medication is used.
- Please contact our customer service team and provide relevant order information before processing a return.
2. Return Process
- If you need to make a return, please contact us through our website or customer service channels and provide your order information for verification.
- Upon receiving your return request, our customer service team will guide you through the return process and provide the necessary return address and refund information.
- Once we receive and inspect the returned product, we will process the refund within 7 business days.
- Please note that the refund amount may take some time to reflect in your account, depending on your payment method and bank processing speed.
3. Return Shipping Fees
- If you receive a defective product or if an error on our part necessitates a return, we will cover the return shipping fees.
- If you need to make a return for reasons other than product defects, you may be responsible for the return shipping fees.
4. Special Circumstances
- For special circumstances such as expired medications, damaged packaging, or delivery errors, we will address them promptly and provide appropriate solutions. Please contact us within 72 hours of receiving the product to resolve the issue as soon as possible.
Contact Us
If you have any questions regarding our return policy or any other inquiries, please feel free to contact us through the following channels:
- Customer Service Email: Support@meds4u.us
Our customer service team is dedicated to assisting you and providing support.
Thank you for your support and trust!
Meds4u.us Team